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Editorial Team
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Asked: 2026-06-02T20:34:38+00:00

I run my business email through Google Mail, using my own domain (i.e. my

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I run my business email through Google Mail, using my own domain (i.e. my email address is ‘info@mydomain.com’). I’ve recently set up a support forum on my website which needs to send emails from the site admin via a PHP script. However, none of the settings I’ve tried seem to work. I thought these would work but they don’t:

SMTP server: smtp.mydomain.com
SMTP username: info@mydomain.com
Password: test123

I’ve also tried setting up a different email account on my domain on the server and using the server IP and settings for this different account but I can’t get this working either.

Can anyone suggest how to get this working? Do I need to use Google’s own SMTP settings as opposed to those for my domain?

I don’t know much about this so apologies if it’s a dumb question – I’ve tried searching but can only find examples where people are actually using GMail as their email account rather than their own domain.

Thanks

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1 Answer

  1. Editorial Team

    This turned out to be an issue with WHMCS, which they have apparently since resolved (although it was a show-stopper for me at the time so I wasn’t able to see the resolution through).

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