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Editorial Team
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Asked: 2026-06-02T04:06:47+00:00

I seem to have everything setup correctly, however my transactions are not being placed

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I seem to have everything setup correctly, however my transactions are not being placed and I get an error saying “There was an error processing your order, please contact us or try again later”, when I hit the “PLACE ORDER” button.

I had double checked that the merchant email. partner id, user, vendor and the password are provided correctly and the test mode is enabled.
My payflow pro account is not activated, so its a test account. Is that the reason for my problem ? Any help would be greatly appreciated.

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  1. Editorial Team

    This is a normal process then, I would contact PayPal as they are declining the payment, due to a rule on their side, over max limit, etc.

    Other option would be is that you could change the request sent to increase the verbosity of the error but it would only shed further light and would help in troubleshooting.

    The request string needs to appended with Verbosity=Medium to increase the output. I believe this can be done via class Mage_Paypal_Model_Payflowpro:_buildBasicRequest() and modify the setVerbosity()

    Refer to PayPal Documentation for information.

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