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I submitted my first free iPhone app to the app store and users are complaining about bugs I’ve never seen, nor can I reproduce. How do developers allow their users to send feedback, as well as collect bug/crash reports for their iOS apps after they’ve been deployed to the app store?
Thanks so much in advance for your help!
The best solution is to…
First, write all your logs to a rotating file log. Then create a ViewController (maybe along with the settings screen) that has a text area where users can give a description of the bug. When the click the submit button take the current log, along with any pertinent phone information, and send it to your support email address.