Question

I tried to use the code below in Wix.

But when installing, the installer was freezing for like 3 minutes on status: Starting services, then I got this message "Service Jobservice failed to start. Verify that you have sufficient privileges to start system services".
Is there any wrong in my code? And can I ask the user to input the windows system user name and password during the installation to get the "privileges"?

Thanks a lot!

    <File Id='JobServiceEXE' Name='JobService.exe' DiskId='1'
        Source='JobService.exe' Vital='yes' KeyPath='yes'/>         
    <ServiceInstall Id="ServiceInstaller" Type="ownProcess" Vital="yes"
        Name="JobService" DisplayName="123 Co. JobService"
        Description="Monitoring and management Jobs" Start="auto"
        Account="LocalSystem" ErrorControl="ignore" Interactive="no" />
    <ServiceControl Id="StartService"  Stop="both" Remove="uninstall"
        Name="JobService" Wait="yes" />
</Component>

Answer 1

The following code works for me… no need to prompt for username/password 🙂

    <File Id='JobServiceEXE' Name='JobService.exe' DiskId='1' Source='JobService.exe'  KeyPath='yes'/>         
    <ServiceInstall
      Id="ServiceInstaller"
      Type="ownProcess"
      Name="JobService"
      DisplayName="123 Co. JobService"
      Description="Monitoring and management Jobs"
      Start="auto"
      Account="[SERVICEACCOUNT]"
      Password="[SERVICEPASSWORD]"
      ErrorControl="normal"
      />
      <ServiceControl Id="StartService" Start="install" Stop="both" Remove="uninstall" Name="JobService" Wait="yes" />
    </Component>