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Home/ Questions/Q 6942371
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Editorial Team
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Editorial Team
Asked: May 27, 20262026-05-27T13:00:28+00:00 2026-05-27T13:00:28+00:00

I use the setHtmlContent to set the content of a infoBox. As per the

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I use the setHtmlContent to set the content of a infoBox. As per the documentation the infoBox is initially anchored at the top-left. If I move the map (even just a little bit) the infoBox jumps position. Its fine in IE8, but does it in FireFox and Chrome.

Does anybody have any idea/experience or any solutions in solving this?

Info boxes are added in the following way (for reference)…

var infoboxOptions = { width: 300, height: 150, htmlContent: html, showCloseButton: true, zIndex: 99, offset: new Microsoft.Maps.Point(0, 0), showPointer: true, visible: false };
var location = new Microsoft.Maps.Location(pinArray[i].DPLat, pinArray[i].DPLong)
infobox = new Microsoft.Maps.Infobox(location, infoboxOptions);

And then pushed to the map.

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  1. Editorial Team
    Editorial Team
    2026-05-27T13:00:28+00:00Added an answer on May 27, 2026 at 1:00 pm

    I was having the same issue in FF and Chrome. The fix I used was to listen to the viewendchange event and then resetting the infobox’s location when the event dispatched. This works in IE7, IE8, IE9, FF, Chrome and Safari. Not ideal, but it works.

    function showInfoBox( event ) {
        var
            location = event.target.getLocation(), // event from pushpin click
            map = this.map, // my map reference
            _that = this
        ;
    
        // create the infobox
        var infoboxOptions = { width: 300, height: 150, htmlContent: html, showCloseButton: true, zIndex: 99, offset: new Microsoft.Maps.Point(0, 0), showPointer: true, visible: false };
        this._infoBox = new Microsoft.Maps.Infobox( location , infoboxOptions );
        map.entities.push( this._infoBox );
    
        // local function to reset our position
        function updateInfoboxLocation() {
            _that._infoBox.setLocation( location );
        }
    
        // reset only on new display of a box, this fixes the other issues of a user moving
        // the box and it being offset
        if( this._infoEventId ) Microsoft.Maps.Events.removeHandler( this._infoEventId );
    
        // listen for the end event, update location
        this._infoEventId = Microsoft.Maps.Events.addHandler(map, 'viewchangeend', updateInfoboxLocation);
    
        // center the view on the pin location
        map.setView( { center: location } );
    }
    
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