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Home/ Questions/Q 6350517
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Editorial Team
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Editorial Team
Asked: May 24, 20262026-05-24T21:49:28+00:00 2026-05-24T21:49:28+00:00

I want to call a PHP file using ajax where in that PHP i

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I want to call a PHP file using ajax where in that PHP i will place order by the ajax call. But it throws error while i am using app/Mage.php from that file

require_once '../../../../../../../../../../app/Mage.php';    
$customer = Mage::getModel('customer/customer');

then it says

Fatal error: Call to a member function getModelInstance() on a
non-object in app\Mage.php on line 432

Can anyone please help me???

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  1. Editorial Team
    Editorial Team
    2026-05-24T21:49:30+00:00Added an answer on May 24, 2026 at 9:49 pm

    Your proposed solution is not optimal. You have not initialized Magento so module XML is not loaded yet and the factory pattern does not work.

    Simply use either:

    Mage::init(); // 1.5+ 
    

    or

    Mage::app(); // (pretty much anything) below 1.5
    

    before using getModel.

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