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Home/ Questions/Q 758127
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Editorial Team
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Editorial Team
Asked: May 14, 20262026-05-14T15:26:33+00:00 2026-05-14T15:26:33+00:00

I want to send an e-mail from our system to customers, where some tags

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I want to send an e-mail from our system to customers, where some tags should be hidden to them. I’ve set the following CSS:

.hidden { display: none; }

But this does not work. What solutions or alternatives are there for hiding elements in an e-mail?

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  1. Editorial Team
    Editorial Team
    2026-05-14T15:26:34+00:00Added an answer on May 14, 2026 at 3:26 pm

    Outlook 2007 uses the Microsoft Word engine for rendering HTML which has very limited support for CSS. This page describes the kind of things you can expect to work (display is one of the “not supported” ones).

    Unfortunately, there’s not much you can do. You can enclose the element in HTML comments <!-- ... --> which would stop it from rendering, but that’s about it.

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