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Home/ Questions/Q 845725
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Editorial Team
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Editorial Team
Asked: May 15, 20262026-05-15T06:29:56+00:00 2026-05-15T06:29:56+00:00

I want to Web2py to just return the error screen/stack-trace… i don’t want this

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I want to Web2py to just return the error screen/stack-trace… i don’t want this ticketing system in place. how can I turn it off?

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  1. Editorial Team
    Editorial Team
    2026-05-15T06:29:57+00:00Added an answer on May 15, 2026 at 6:29 am

    You cannot. If you are logged in as administrator and you click on the ticket number, it will open a window with the stack-trace. You can use routes_onerror in routes.py to display a different error page to your user and hide the ticket number if you do not wish to expose it.

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