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Home/ Questions/Q 528367
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Editorial Team
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Editorial Team
Asked: May 13, 20262026-05-13T08:58:45+00:00 2026-05-13T08:58:45+00:00

I was trying to implement a download link and put it beside one of

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I was trying to implement a “download link” and put it beside one of my report table so that users can download a csv file and open it with applications like Excel.

The records are generated dynamically based on the query made by users.

So somewhere in my controller there’s something like:

response.headers['Content-Type'] = 'text/csv'
response.headers['Content-Disposition'] = 'attachment; filename=xxx.csv'
return response.stream(dynamically_generated_csv, request=request)

This works in both FireFox & Chrome, but fails in IE.

When I print out the response headers, I found that several headers were added to my response by web2py:’Expires’, ‘Cache-Control’, etc…

And when I remove the ‘Cache-Control’ header by doing the following:

del response.headers['Cache-Control']

It works in IE.

So it seems like IE has trouble dealing with a downloadable file with ‘Cache-Control’ set to certain value.

Now, my question is:

  • Why does web2py add these response headers, implicitly? and maybe without a way to set it off?

  • is there any side effect when i delete the ‘Cache-Control’ header this way?

Thanks in advance.

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  1. Editorial Team
    Editorial Team
    2026-05-13T08:58:45+00:00Added an answer on May 13, 2026 at 8:58 am

    I’m not sure what Cache control headers are/were being sent but IE has a bug with downloaded files like you are experiencing.

    For IE, you MUST enable caching. When IE loads files (e.g. Excel files), in Excel, it loads them from the cache directory, thus if you don’t cache it, Excel (or your other app) will fail to load the file.

    Eric Law (MSFT) on the topic: http://blogs.msdn.com/ieinternals/archive/2009/10/02/Internet-Explorer-cannot-download-over-HTTPS-when-no-cache.aspx

    Update: If however you just want to force the download… e.g. not have IE load the excel file inside the IE window… then be sure to set the full headers for the attachment.

    //PHP style
    header('Content-Type: application/vnd.ms-excel');
    header('Content-Disposition: attachment; filename="downloaded.pdf"');
    
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