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Editorial Team
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Asked: 2026-06-12T18:00:48+00:00

I was trying to send email through Appcelerator Cloud Service, in my Titanium app.

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I was trying to send email through Appcelerator Cloud Service, in my Titanium app. The code I’m using is the standart one, given at the documentation site. But the email is not being sent. 

Cloud.Emails.send({
    template: 'welcome',
    recipients: '*******@gmail.com'
    },
    function (e) {
        if (e.success) {
        Titanium.API.info('Email sent successfully.');
    } else {
        Titanium.API.info('Error:\\n' +
            ((e.error && e.message) || JSON.stringify(e)));
    }
});

It give the this error, ‘Email template welcome is not found’. I was thinking that template is the message to be sent in email. There is no help on API about this attribute , template. Can anybody explain it to me? I’ll be thankful.

Thanx

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1 Answer

  1. Editorial Team

    The error shows that you haven’t created an email template on the ACS website yet. The following steps will help you to create email template

    1. Log in to your Appcelerator App Console
    2. click “Manage ACS” under the app you’re working on
    3. click the “Email Templates” tab
    4. “Create an Email Template”.

    also you can setup your SMTP settings as follows which worked for me.

    Username: ________@gmail.com
    Password: gmail account password
    TLS: true/ false (both will work)
    SMTP Address: smtp.gmail.com
    Port: 587
    Domain : http://www.gmail.com

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