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Home/ Questions/Q 8744153
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Editorial Team
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Editorial Team
Asked: June 13, 20262026-06-13T11:48:02+00:00 2026-06-13T11:48:02+00:00

I was upgrading magento when something went wrong and now when I try to

  • 0

I was upgrading magento when something went wrong and now when I try to login to admin, I am unable to log in to back end admin of magento and I get the following error

Fatal error: Call to undefined method Zend_XmlRpc_Value::getGenerator() in /home/boutique/public_html/app/code/core/Zend/XmlRpc/Request.php on line 413

and the code on respective lines is

/**
     * Create XML request
     *
     * @return string
     */
    public function saveXml()
    {
        $args   = $this->_getXmlRpcParams();
        $method = $this->getMethod();

        $generator = Zend_XmlRpc_Value::getGenerator();
        $generator->openElement('methodCall')
                  ->openElement('methodName', $method)
                  ->closeElement('methodName');

I cant understand why this issue is happening, I tried replacing request.php and response.php files from fresh download of magento..

can body help me? why this eror is popping?

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  1. Editorial Team
    Editorial Team
    2026-06-13T11:48:03+00:00Added an answer on June 13, 2026 at 11:48 am

    There’s something about your installation of PHP and Magento that’s broken — for some reason the Zend_XmlRpc_Value object that’s instantiated doesn’t contain a getGenerator method. The class for this object is normally defined in

    lib/Zend/XmlRpc/Value.php
    

    However, it’s possible there may be a class override in place at

    app/code/core/Zend/XmlRpc/Value.php
    app/code/community/Zend/XmlRpc/Value.php
    app/code/local/Zend/XmlRpc/Value.php
    

    It’s also possible your system may have another version of the zend framework installed somewhere in the PHP include path.

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