Question

I would like to know if there’s any way I can send a automatic answer to client when I open them mail who’s comming from my website ?

Anybody have sugestion ?

Has asked here is more information:

I Have a online cart who send me a
e-mail when I receive order, I would
like that when I open the order
there’s a email automaticly been sent
to the client to tell him that i’ve
took his order. Like when you open a
e-mail and that tell you that the
sender asked to receive a confirmation
that you’ve received the mail.

For resume I would like that when I receive a order mail, and open it there anoter email who’s sent directly to the client telling him that i’ve openned his order and processing it.

Answer 1

You can create a script on your website, for example ‘mysite.com/confirmread.php’. In this script you can write code to send an e-mail to the customer.
Then, in the e-mail that is sent to you on the customer’s order, you can create a link towards this script. You can click the link then, for example: ‘mysite.com/confirmread.php?ordernr=2883992’ or ‘mysite.com/confirmread.php?mail=[e-mail]’.

Another way might be an automatic script that is fired once you open your e-mail. I’m thinking of a javascript / ajax script, which calls the same script (confirmread.php), but without you having to click the link. I’m not sure to which extent scripting is supported in e-mail clients (think of the difference between online vs offline mail clients).

You can, of course, also reply the e-mail to another address of your own. For example [e-mail]. This address can then be read by the PHP script. But I guess that’s more complex.