Question

“Icon already includes gloss effects” is set to YES in plist file. It worked for iPhone app 1.0 version. The same plist file without any modifications, 1.1 version is submitted for revision and got it approved. But the icon is shown in store with glossy effect. Checked the plist filename in target and is referring to correct file. Opened plist file in textedit and can see uiprerenderedIcon as true. Version 1.2 binary uploaded again and I can now see prerendered icon set to true in binary details, but the app icon in app details page is still shown with gloss effect.

What am I missing here? I am using Xcode 4.0.2 version and 4.3 SDK.

Answer 1

I contacted iTunes Connect after seeing the same issue and got the following response six days ago. But it still isn’t fixed and I haven’t heard back from them.

On Sat, Aug 27, 2011 at 10:22 PM, wrote: Re:
iTunes Connect

Hello Sebastien,

Thank you for reporting the error you are encountering on the App
Store with your applications Large Icon.

Please know that we are aware of this issue and are currently
investigating it with case number 9657298.

We will let you know once we have any updates or additional
information with regard to this issue. Please be sure to reference the
Case number listed above for any follow up emails. Thank you in
advance for your patience in this matter.

Best regards,

Randall Apple Developer Support