If my application crashes at a customer site I’d like them to be able to send me a crash log with the minimal amount of hassle on their part. On OS X it’s very easy: I can tell them where to find the crash log and send it.
What is the best way to do this on Windows? Is Dr. Watson as good as it gets? Can I count on that being set up by default?
The ideal solution would be part of the standard release of the software (i.e., not a special build) and would work for XP, Vista, Windows 7 and for 32-bit and 64-bit applications.
Thanks for any ideas!
I don’t have a good overview of solutions because I prefer OS X, but at work we’re using Bugtrap. It seems to support native, managed and mixed code (we’re only using it for native code). It’s been useful so far.