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Home/ Questions/Q 763231
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Editorial Team
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Editorial Team
Asked: May 14, 20262026-05-14T16:31:38+00:00 2026-05-14T16:31:38+00:00

I’m creating a website for iPhone and i use the native app (cliqcliq Quickpick)

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I’m creating a website for iPhone and i use the native app (cliqcliq Quickpick) to upload photos. I use the script like the following to check if the application is installed. The basic idea is to send user to a custom url, if application is there it is launched, if it is not there the url should be ignored and user is taken to App Store. Below is the script:

window.launchQuickpic = function() {
    var start = new Date();
 setTimeout(function() {
     if (new Date() - start > 2000) {
     return;
    }
    window.location = 'http://www.cliqcliq.com/quickpic/install/';
}, 1000);

    var getParams = [...];
    window.location = 'vquickpic://?' + getParams.join('&');
};

If the native app is not installed I’m getting the alert box saying that Safari does not recognize the custom url. After user clicks “ok” it works as it is supposed to. But the alert is reeealy annoying.

I’ve tried to surround the window.location= code with try/catch. Didn’t help.

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  1. Editorial Team
    Editorial Team
    2026-05-14T16:31:38+00:00Added an answer on May 14, 2026 at 4:31 pm

    If I understand correctly, you’re seeing the expected behavior.

    If the app isn’t installed then the system has no knowledge of what it is supposed to do with a URL that starts with ‘vquickpic://’. That is why you get the error message.

    I presume that what you are seeing is that you first set the window.location to ‘http://www.cliqcliq.com/quickpic/install/‘ but before that finishes loading you try to switch to window.location to ‘vquickpic://’. That generates an error and the webview keeps loading the first URL when you dismiss the alert.

    The main problem here is that the error is coming from the iPhone OS itself which isn’t accessible from the javascript inside a webpage. A webpage can’t ask the iPhone if it has a particular app installed or can carry out a particular operation.

    I think the best you can do is tell the user that clicking the link will attempt to launch the native app if it is installed but if they get an error they need to dismiss it and hit another link on the page to install the app.

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