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Editorial Team
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Asked: 2026-05-12T08:46:10+00:00

I’m creating a website with rails that sells a virtual service, and therefore don’t

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I’m creating a website with rails that sells a virtual service, and therefore don’t really want to validate the billing address for credit card transactions.

From what I have read on paypal (page 14 of this pdf) and other resources i have looked at, this should be totally possible. However, when I submit a purchase or an authorize request to paypal with ActiveMerchant I get back the error “Please enter a complete billing address.”

Just in case I was doing something incorrectly I copied the code from Railscast 144 (using my own login, password, etc) Even with this code I continue to get the error.

Is there something I’m overlooking?
Some setting I have to change on Paypal’s side?
Or is a billing address now required?

Thanks for your help

Alex

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  1. Editorial Team

    Yes, the billing address is now required even though they do not mention it in their docs. IIRC they changed this right after I did that episode. If you check out the next episode you can see billing address is required.

    That said, there may be a setting to turn this requirement off, I have not looked.

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