I’m creating small system as prove concept.
I need to configure few 5-10 call queues that will have mix of softphones (SIP) and normal gsm mobiles (PSTN) agents that can login and logout of queue.
I’m new to asterisk and whole voip. So after some research I think it is possible but not sure how to do it.
I’m creating small system as prove concept. I need to configure few 5-10 call
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You can make login/logout for any user using asterisk applications
AddQueueMember()andRemoveQueueMember(). For example PSTN user can be added in queue in such way:Also in queues for PSTN users most possibly you need to use custom device states, to make queue know if PSTN user already in queue call. It is done by function
DEVICE_STATE()andstateinterfaceoption ofAddQueueMember().