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Home/ Questions/Q 8948993
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Editorial Team
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Editorial Team
Asked: June 15, 20262026-06-15T13:08:05+00:00 2026-06-15T13:08:05+00:00

I’m currently working on a large surveying application which is currently in production on

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I’m currently working on a large surveying application which is currently in production on Heroku (Cedar, 4 web dynos, Crane PostgreSQL database). Due to time constraints, I have a Survey model, with the questions exposed through attr_accessible. I am looking to export the days results, which is generally 5000+ rows of data, with about 45 columns.

When I export the day’s surveys (Survey.where("created_at >= ?", Time.now.beginning_of_day)), using a combination of this and this, it prompts for download, downloads, but when I open it, I only have about 2/3 of the data. Sometimes it cuts off about midway through a row.

It seems like I’m hitting some sort of memory issue, or an issue sending everything to the Excel/CSV properly. I’m convinced it’s because of data size, but I can’t control that, I’m just trying to find the issue. Any ideas on how I can try to resolve this? It’s pretty debilitating.

Here’s the code in the survey model which handles the CSV/Excel writing:

  def self.to_csv(options = {})
    CSV.generate do |csv|
      csv << column_names
      all.find_each do |survey|
        csv << survey.attributes.values_at(*column_names)
      end
    end
  end

Currently on the controller I format everything in a index.xls.erb.

Thanks for any help you can provide.

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  1. Editorial Team
    Editorial Team
    2026-06-15T13:08:06+00:00Added an answer on June 15, 2026 at 1:08 pm

    I resolved this issue! After a bit of poking around, I switched from using a HTML formatted view/xls file to just doing a barebones CSV , formatted in a view, as referenced in this answer. This worked perfectly. Thanks for the troubleshooting ideas everyone!

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