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Home/ Questions/Q 464059
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Editorial Team
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Editorial Team
Asked: May 12, 20262026-05-12T23:14:14+00:00 2026-05-12T23:14:14+00:00

I’m getting the following error with my Ruby 1.9 & Rails 2.3.4. This happens

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I’m getting the following error with my Ruby 1.9 & Rails 2.3.4. This happens when user submits a non-ASCII standard character.

I read a lot of online resources but none seems to have a solution that worked.

I tried using (as some resources suggested)

string.force_encoding('utf-8') 

but it didn’t help.

Any ideas how to resolve this? Is there a way to eliminate such characters before saving to the DB? Or, is a there a way to make them show?

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  1. Editorial Team
    Editorial Team
    2026-05-12T23:14:14+00:00Added an answer on May 12, 2026 at 11:14 pm

    I don’t know much about Ruby (or Rails), but I imagine the problem is caused by a lack of control over your character encodings.

    First, you should decide which encoding you’re storing in your database. Then, you need to make sure to convert all text to that encoding before storing in the database. In order to do that, you first need to know which encoding it is to begin with.

    One often repeated piece of advice is to decode all input from whatever encoding it uses, to unicode (if your language supports it) as soon as possible after you get control of it. Then you know that all the text you handle in your program is unicode. On the other end, encode the text to whatever output-encoding you want as a last step before outputting it.

    The key is to always know which encoding a piece of text is using at any given place in your code.

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