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Home/ Questions/Q 9020221
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Editorial Team
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Editorial Team
Asked: June 16, 20262026-06-16T04:57:47+00:00 2026-06-16T04:57:47+00:00

I’m getting User is not eligible for this purchase message from google play while

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I’m getting

"User is not eligible for this purchase"

message from google play while trying to purchase as a test.

I’ve uploaded singed apk in google play, published the billing item(in app product), saved the apk as draft, still getting this error.

Also I was trying to purchase from test user device.

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  1. Editorial Team
    Editorial Team
    2026-06-16T04:57:49+00:00Added an answer on June 16, 2026 at 4:57 am

    Edit:

    The actual reason for this error:

    If an unauthorized user try to purchase an item then this message
    should appear.

    So if the App is not published, a non test user should get this error while try to purchase.

    I realized that, Google play takes time to update the changes in app store. So you can not expect the changes immediately. Rather you should wait, in my case it took average 2/3 hours.

    Still there may be some unknown error, which I could not figure.

    My Cases:

    First I was trying to purchase from my test device still got this error, But after waiting some time I didn’t get this error. So I think the time was reason here.

    Secondly I was trying from a non test device, which was an unauthorized device as the app was not published.

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