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Home/ Questions/Q 7031737
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Editorial Team
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Editorial Team
Asked: May 28, 20262026-05-28T00:50:33+00:00 2026-05-28T00:50:33+00:00

I’m having a problem when trying to update WordPress to the latest version I

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I’m having a problem when trying to update WordPress to the latest version I get the following error:

Download failed.: Destination directory for file streaming does not exist or is not writable.
Installation Failed

I’m also having the same problem when uploading images, it fails and gives the following error

has failed to upload due to an error
The uploaded file could not be moved to “the website path and then uploads directory”

I have checked the permissions of the folders and the folders themselves are set to 755 & the files inside them set to 644.

Could anyone tell me why it would be doing this?

Where running a plesk server.

Thank You,

Mark

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1 Answer

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  1. Editorial Team
    Editorial Team
    2026-05-28T00:50:34+00:00Added an answer on May 28, 2026 at 12:50 am

    The permissions you’re using seem reasonable, but they will only work if the FTP user that WordPress is using (set in your wp_config.php file) is the same as the owner of those files/folders.

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