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Home/ Questions/Q 955869
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Editorial Team
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Editorial Team
Asked: May 16, 20262026-05-16T00:27:18+00:00 2026-05-16T00:27:18+00:00

I’m having an issue with sending an order e-mail from Drupal (Ubercart). I actually

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I’m having an issue with sending an order e-mail from Drupal (Ubercart).

I actually don’t think the issue is in Drupal, because the e-mail is sent correctly to my e-mail address, but it doesn’t arrive to the company e-mail address.

What I’ve done so far to understand what’s th issue:

  • I received an e-mail from Drupal on my address (so drupal + server can send e-mails.. everything works)
  • I’ve sent an e-mail to the company address (It works)
  • I removed the spam filter on the other e-mail address (Nospam filter disabled).
  • I’m waiting the end of the day, hoping in a server lag.. but I don’t think so because I did point 2 and it arrived immediately…

any tip ?
Thanks

Update: Server logs:

2010-07-27 17:48:02 1OdmNu-0005fT-As <= o110334@hostingservice.com U=o110334 P=local S=25369 T="New order" for companyaddress@company.com
2010-07-27 17:48:02 1OdmNu-0005fY-Da <= o110334@hostingservice.com U=o110334 P=local S=1050 T="New Order" for companyaddress@company.com
2010-07-27 17:51:28 1OdmRE-0006fr-NQ <= o110334@hostingservice.com U=o110334 P=local S=25377 T="New order" for companyaddress@company.com
2010-07-27 17:51:28 1OdmRE-0006fv-OJ <= o110334@hostingservice.com U=o110334 P=local S=1052 T="New Order" for companyaddress@company.com
2010-07-27 18:04:15 1Odmdb-0002C9-63 <= o110334@hostingservice.com U=o110334 P=local S=822 T="New order" for myaddress@gmail.com
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1 Answer

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  1. Editorial Team
    Editorial Team
    2026-05-16T00:27:19+00:00Added an answer on May 16, 2026 at 12:27 am

    If some email is getting through, it is probably not a drupal or php problem. Check your mail server logs.

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