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Home/ Questions/Q 7647515
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Editorial Team
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Editorial Team
Asked: May 31, 20262026-05-31T10:28:53+00:00 2026-05-31T10:28:53+00:00

I’m having issues with creating an AIR file from an Adobe AIR HTML/JavaScript project.

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I’m having issues with creating an AIR file from an Adobe AIR HTML/JavaScript project.

I’ve installed the Adobe AIR Extension for Dreamweaver CS5.5 and I also have the latest x86 version of the Java Development Kit installed (which should include the Java Runtime Environment). I’m using Windows 7 (x64).

After self-signing a digital certificate through the extension, I attempted to build the project into an AIR file. However, I encountered this dialog:

There was an error connecting to the timestamp server. You may not have a connection to the network, or the server itself may have a problem.

Click Retry to try again.

Click Disable to create the AIR file with timestamping temporarily disabled. If you disable timestamping, the AIR application will fail to install when the digital certificate expires.

I checked my proxy settings in both the Java control panel and Internet Explorer, but nothing should interfere with Dreamweaver’s connection. I also disabled Windows Firewall and tried another network connection, both to no avail.

After some research, I found a suggestion stating that the Geotrust timestamp server may be temporarily down. Despite this, the error still persists after I’ve waited a day.

Can somebody help me resolve this problem? Thanks.

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  1. Editorial Team
    Editorial Team
    2026-05-31T10:28:55+00:00Added an answer on May 31, 2026 at 10:28 am

    I found the solution.

    Java SE version 7 was installed on my computer, but version 6 was the latest version supported by the Adobe AIR tools. I downgraded to version 6 and the timestamp generation went smoothly.

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