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Editorial Team
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Editorial Team
Asked: May 12, 20262026-05-12T08:05:51+00:00 2026-05-12T08:05:51+00:00

I’m having problems getting fb connect working on subdomains. the connect button comes up

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I’m having problems getting fb connect working on subdomains. the connect button comes up fine, but after it authenicates, the popup just goes blank and no action happens after that. I set the base domain for the app that facebook required for subdomains to work.

Error Info:

For this example look at test.edited.com

I get the following error in firebug

[Exception… “Component is not available” nsresult: “0x80040111 (NS_ERROR_NOT_AVAILABLE)” location: “JS frame :: file:///C:/Users/stan/AppData/Roaming/Mozilla/Firefox/Profiles/2zn7fi01.default/extensions/%7Be0204bd5-9d31-402b-a99d-a6aa8ffebdca%7D/components/nsSessionStore3.js :: sss_saveState :: line 1942” data: no]
anonymous()6pz91fhb.js (line 598)
anonymous(“http://www.benescribe.com/xd_receiver.htm“, Object uid=668556638, Object feedStorySettings=Object inFacebook=false, 1, “benescribe.com”, Object name=publicSessionData, “http://test.benescribe.com/test.php“, Object name=xd_comm_id)6pz91fhb.js (line 595)
anonymous()login_st…eiver.htm (line 22)
anonymous()6pz91fhb.js (line 125)
anonymous()6pz91fhb.js (line 54)
[Break on this error] this._writeFile(this._sessionFile, oState.toSource());\n

It works fine for subdirectories, and I’m not sharing data between subdomains, just one domain and subdomain

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  1. Editorial Team
    Editorial Team
    2026-05-12T08:05:52+00:00Added an answer on May 12, 2026 at 8:05 am

    Try setting the document.domain to equal your page without the subdomain. This might work, but I don’t know why it would.

    document.domain = "benescribe.com";
    
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