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Home/ Questions/Q 850755
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Editorial Team
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Editorial Team
Asked: May 15, 20262026-05-15T07:18:59+00:00 2026-05-15T07:18:59+00:00

I’m having problems with my ASP.NET web forms system. It worked on our test

  • 0

I’m having problems with my ASP.NET web forms system.

It worked on our test server but now we are putting it live one of the servers is within a DMZ and the SQL server is outside of that (on our network still though – although a different subnet)

I have open up the firewall completely between these two boxes to see if that was the issue and it still gives the error message “Communication with the underlying transaction manager has failed” whenever we try and use the “TransactionScope”. We can access the data for retrieval it’s just transactions that break it.

We have also used msdtc ping to test the connection and with the amendments on the firewall that pings successfully, but the same error occurs!

How do i resolve this error?

Any help would be great as we have a system to go live today. Panic 🙂

Edit: I have created a more straightforward test page with a transaction as below and this works fine. Could a nested transaction cause this kind of error and if so why would this only cause an issue when using a live box in a dmz with a firewall?

AuditRepository auditRepository = new AuditRepository();

            try
            {
                using (TransactionScope scope = new TransactionScope())
                {
                    auditRepository.Add(DateTime.Now, 1, "TEST-TRANSACTIONS#1", 1);
                    auditRepository.Save();
                    auditRepository.Add(DateTime.Now, 1, "TEST-TRANSACTIONS#2", 1);
                    auditRepository.Save();

                    scope.Complete();
                }
            }
            catch (Exception ex)
            {
                Response.Write("Test Error For Transaction: " + ex.Message + "<br />" + ex.StackTrace);
            }

This is the ErrorStack we are getting when the problem occurs:
at

System.Transactions.TransactionInterop.GetOletxTransactionFromTransmitterPropigationToken(Byte[]
  propagationToken) at
  System.Transactions.TransactionStatePSPEOperation.PSPEPromote(InternalTransaction tx)
  at System.Transactions.TransactionStateDelegatedBase.EnterState(InternalTransaction tx)
  at System.Transactions.EnlistableStates.Promote(InternalTransaction tx) at
  System.Transactions.Transaction.Promote() at
  System.Transactions.TransactionInterop.ConvertToOletxTransaction(Transaction
  transaction) at System.Transactions.TransactionInterop.GetExportCookie(Transaction
  transaction, Byte[] whereabouts) at
  System.Data.SqlClient.SqlInternalConnection.GetTransactionCookie(Transaction
  transaction, Byte[] whereAbouts) at
  System.Data.SqlClient.SqlInternalConnection.EnlistNonNull(Transaction tx) at
  System.Data.SqlClient.SqlInternalConnection.Enlist(Transaction tx) at
  System.Data.SqlClient.SqlInternalConnectionTds.Activate(Transaction transaction) at
  System.Data.ProviderBase.DbConnectionInternal.ActivateConnection(Transaction
  transaction) at System.Data.ProviderBase.DbConnectionPool.GetConnection(DbConnection
  owningObject) at
  System.Data.ProviderBase.DbConnectionFactory.GetConnection(DbConnection
  owningConnection) at
  System.Data.ProviderBase.DbConnectionClosed.OpenConnection(DbConnection
  outerConnection, DbConnectionFactory connectionFactory) at
  System.Data.SqlClient.SqlConnection.Open() at
  System.Data.Linq.SqlClient.SqlConnectionManager.UseConnection(IConnectionUser user) at
  System.Data.Linq.SqlClient.SqlProvider.get_IsSqlCe() at
  System.Data.Linq.SqlClient.SqlProvider.InitializeProviderMode() at
  System.Data.Linq.SqlClient.SqlProvider.System.Data.Linq.Provider.IProvider.Execute(Expression
  query) at
  System.Data.Linq.ChangeDirector.StandardChangeDirector.DynamicInsert(TrackedObject
  item) at System.Data.Linq.ChangeDirector.StandardChangeDirector.Insert(TrackedObject
  item) at System.Data.Linq.ChangeProcessor.SubmitChanges(ConflictMode failureMode) at
  System.Data.Linq.DataContext.SubmitChanges(ConflictMode failureMode) at
  System.Data.Linq.DataContext.SubmitChanges() at RegBook.classes.DbBase.Save() at
  RegBook.usercontrols.BookingProcess.confirmBookingButton_Click(Object sender, EventArgs e)
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1 Answer

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  1. Editorial Team
    Editorial Team
    2026-05-15T07:19:00+00:00Added an answer on May 15, 2026 at 7:19 am

    I realised the code I provided would not escalate the transaction to the DTC. I was getting the problem when using multiple data contexts within one transaction.

    Although I thought the firewall was open it needed a range of ports and that was why the problem was still occuring.

    This article helped me resolve it

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