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Editorial Team
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Asked: 2026-06-04T16:00:59+00:00

I’m having trouble adding a mailto: link to a grid panel’s toolbar. I’ve tried

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I’m having trouble adding a mailto: link to a grid panel’s toolbar.

I’ve tried modifying the object’s HTML configuration & also via the handler but neither are opening the new email message.

{
text   : 'Support', 
html: '<a href="mailto:email@xx.com" target="_blank">Support</a>'
}


{
text   : 'Support', 
handler: function() {
   return '<a href="mailto:email@xx.com">Support</a>';
}
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1 Answer

  1. Editorial Team

    handler: is used to create handler function of button pressed. To make your mailto link work you should redirect to mailto:email@xx.com address like:

    handler: function() {
    window.location = 'mailto:email@xx.com';
}
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