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Home/ Questions/Q 734351
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Editorial Team
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Editorial Team
Asked: May 14, 20262026-05-14T07:21:48+00:00 2026-05-14T07:21:48+00:00

I’m implementing LiveID authentication on my website. I’ve done it before, but not on

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I’m implementing LiveID authentication on my website. I’ve done it before, but not on this particular platform, MojoPortal.

The sign-in works properly, but when I attempt to sign-out, I get the error message quoted below. My browser is not blocking cookies.

I get the same message when logging in to and out of, say, MSDN with a LiveID too now. I can’t figure out if there’s something about my site’s programming that is interfering with the sign-out process of LiveID (since I believe that all (recent?) websites get sent a sign-out command) OR if live.com is just having issues lately and this is a coincidence.

Couldn’t sign you out

We couldn’t sign you out because your
browser is blocking cookies. To sign
out, close all of your browser
windows.

To keep this from happening again,
change your browser’s settings to
allow cookies. If you don’t know how
to do that, see your browser’s help.

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  1. Editorial Team
    Editorial Team
    2026-05-14T07:21:49+00:00Added an answer on May 14, 2026 at 7:21 am

    Purge the browser’s cookie cache. I seem to recall this error can come up if a corrupted cookie gets written to the local cache.

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