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Home/ Questions/Q 1055159
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Editorial Team
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Editorial Team
Asked: May 16, 20262026-05-16T17:31:14+00:00 2026-05-16T17:31:14+00:00

I’m installing an Active X control that contains some COM servers. I’m using InstallShield’s

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I’m installing an Active X control that contains some COM servers. I’m using InstallShield’s COM Extract at Build option to generate the registry information. This results in a lot of entries in the Registry and Class tables. (The extracted information is pretty much the same using Wix).

It appears that my COM Sever is correctly being installed except for an additional value called “InprocServer32” in the InprocServer32 key that looks like this:

HKCR\CLSID\{MY-COM-GUID}\InprocServer32
    (Default) = C:\Path-to-my\file.ocx
    InprocServer32 = 8tYCAGak)9S9&~swl.$?MyFeatureName>*&N$B'fk?As1x2J653?'

The only think I can make out from the extra value is the MyFeatureName which is the internal name of the MSI feature that contains the .ocx file. The key is not listed in the Registry table so it must be generated by the Class table.

The problem I’m having only happens in Windows Server 2008. It seems that the app trying to use the COM server is failing to find the path to the .ocx file from the (Default) value and instead it is finding the InprocServer32 value. This results in the app launching the MSI and then having the MSI being stuck in what seems like an infinte loop.

I’m wondering if this is a known issue in Windows Server 2008 or whether there is a way to prevent that extra value from being generated by msiexec.

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  1. Editorial Team
    Editorial Team
    2026-05-16T17:31:14+00:00Added an answer on May 16, 2026 at 5:31 pm

    I’d read this article and see if it helps you get where you want to be:

    RobMen’s Recommendation: Do not advertise COM information in MSI

    You might want to turn off InstallShield’s COM Extract at Build and instead do a One-Time COM Extract on the component in question. Then you can go into the Component Advanced section and manually manipulate the registry / com table information to be how you want it to be.

    If you use WiX at all, another workflow / trick is to use Heat to build an MSI or MSM around your COM server. Then use InstallShield to edit the MSI/MSM in direct mode and the Registry view to export the Registry Keys/Values to a .REG file. Then import that .REG file into your Component in your real install project.

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