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Home/ Questions/Q 3612388
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Editorial Team
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Editorial Team
Asked: May 18, 20262026-05-18T21:59:34+00:00 2026-05-18T21:59:34+00:00

I’m learning to make websites and I’m putting together a simple website for my

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I’m learning to make websites and I’m putting together a simple website for my parents business. I made a contact form and the message is just emailed to my parents’ email. I just looked up a sample GMail PHP code to send mail and it works when I test it with MAMP, but when I upload it to the live site, I get this error:

SMTP Error: Could not connect to SMTP host. Mailer Error: SMTP Error: Could not connect to SMTP host.

Why doesn’t it work on the live site, but it works when I test it on MAMP? Here’s my code:

require("phpmailer/class.phpmailer.php");

$mail = new PHPMailer();
$mail->IsSMTP(); // send via SMTP
$mail->Host       = "myparentswebsite.com"; 
$mail->Mailer = "smtp";      
$mail->Host = "ssl://smtp.gmail.com";  
$mail->Port = 465;

$mail->SMTPAuth = true; // turn on SMTP authentication
$mail->Username = "parentswebsite@gmail.com"; // SMTP username
$mail->Password = "paswsword"; // SMTP password

$webmaster_email = "parentswebsite@gmail.com"; //Reply to this email ID
$email= $_POST['email']; // Recipients email ID
$name= $_POST['name']; // Recipient's name 
$mail->From = $webmaster_email;
$mail->FromName = "parentswebsite";
$mail->AddAddress($email,$name);
$mail->AddReplyTo($webmaster_email,"Webmaster");
$mail->WordWrap = 50; // set word wrap

$mail->IsHTML(true); // send as HTML
$mail->Subject = "Feedback from parentswebsite.com";
$mail->Body = $_POST['name']. " " .$_POST['email']. " ". $_POST['phone']. " ". $_POST['message'] ;//HTML Body

echo "it works"; 
$mail->AltBody = "This is the body when user views in plain text format"; //Text Body
if(!$mail->Send())
{
echo "Mailer Error: " . $mail->ErrorInfo;
}
else
{
echo "We have received your message!";
}
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1 Answer

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  1. Editorial Team
    Editorial Team
    2026-05-18T21:59:35+00:00Added an answer on May 18, 2026 at 9:59 pm

    try adding the following :

    $mail->SMTPSecure = "ssl";
    $mail->SMTPKeepAlive = true; 
    

    and changing the Host and Port to

    $mail->Host='smtp.gmail.com';
    $mail->Port='465';  
    

    if this didn’t work , check that your servers firewall does not block outbound connections to gmail.com or through port 465 .

    check you have the functions like fopen and/or fsockopen enabled

    check you have php curl enabled (not sure about that)

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