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Editorial Team
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Editorial Team
Asked: May 11, 20262026-05-11T20:09:33+00:00 2026-05-11T20:09:33+00:00

I’m maintaining a multiuser Access 2000 DB linked to an MSSQL2000 database, not written

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I’m maintaining a multiuser Access 2000 DB linked to an MSSQL2000 database, not written by me.

The database design is very poor, so you’ll have to bear with me.

On the ‘Customer’ form there’s a ‘Customer_ID’ field that by default needs to get the next available customer ID, but the user has the option of overriding this choice with an existing customer ID.

Now, the Customer_ID field is not the PK of the Customer table. It’s also not unique.

If a customer calls twice to submit a job, the table will get two records, each with the same customer information, and the same customer ID.

If a user creates a new ticket, Access does a quick lookup for the next available customer ID and fills it in. But it doesn’t save the record. Obviously a problem – two users editing have to keep track of each others’ work so they don’t dupe up a customer ID.

So I want to modify the “new record” button so it saves the ticket right after creating a new one.

Problem is, when I test the change, I get “This record has been changed by another user since you started editing it”.

Definitely no other users on the DB. The ‘other user’ was presumably my forced save.

Any ideas?

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  1. Editorial Team
    Editorial Team
    2026-05-11T20:09:34+00:00Added an answer on May 11, 2026 at 8:09 pm

    Take a look at your linked table in SQL Server 2000. Does it have a field containing the bit datatype? Access will give you this error message in a linked table scenario if you have a bit field which does not have a default value.

    It might not be what’s wrong in your case, but I’ve experienced the same in an Access 2007 database and tracked the problem to a bit field with no default value.

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