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Home/ Questions/Q 8022755
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Editorial Team
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Editorial Team
Asked: June 4, 20262026-06-04T22:21:40+00:00 2026-06-04T22:21:40+00:00

I’m making a button on PhoneCall ribbon that creates follow up call . I’ve

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I’m making a button on PhoneCall ribbon that creates follow up call. I’ve tried to do this with javascript, with XrmServiceToolkit. Looks like I can’t do it at all with SOAP end point and doing it with REST is some what tricky.

How do I copy to and from fields to a new activity?

Update Originally I tried using XrmServiceToolkit javascript library, but switched to C# for copying fields, following Peter’s answer.

Still, no result. I do it this way:

EntityCollection toCollection = new EntityCollection();
foreach (var activityParty in ((EntityCollection)previousActivity["to"]).Entities)
{
    Entity newActivityParty = new Entity(ActivityParty.EntityLogicalName);
    newActivityParty["activityid"] = new EntityReference(context.PrimaryEntityName, context.PrimaryEntityId);
    newActivityParty["partyid"] = activityParty["partyid"];
    newActivityParty["participationtypemask"] = new OptionSetValue(2);//activityParty["participationtypemask"];
    //service.Create(newActivityParty);

    toCollection.Entities.Add(newActivityParty);
}
entity["to"] = toCollection;

What’s the right way to do it?

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1 Answer

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  1. Editorial Team
    Editorial Team
    2026-06-04T22:21:42+00:00Added an answer on June 4, 2026 at 10:21 pm

    Ended up doing it with JavaScript, after all:

    function main() {
        var newActivity = new XrmServiceToolkit.Soap.BusinessEntity('phonecall');
    
        newActivity.attributes['phonecall'] = {
            id : Xrm.Page.data.entity.getId(),
            logicalName : 'phonecall',
            type : 'EntityReference'
        }
    
        newActivity.attributes['to'] = {
            type: 'EntityCollection',
            value: lookupToEntityReferenceCollection('to')
        }
    
        var newId = XrmServiceToolkit.Soap.Create(newActivity);
    }
    
    function lookupToEntityReferenceCollection(lookupName) {
        var result = [],
            lookupValue = Xrm.Page.getAttribute(lookupName).getValue();
    
        if (lookupValue === null) {return result;}
    
        var arrayLength = lookupValue.length;
    
        for (var i = 0; i < arrayLength;i++) {
            result.push({
                id: lookupValue[i].id, 
                logicalName: lookupValue[i].typename,
                type: 'EntityReference'
            });
        }
        return result;
    }
    
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