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Home/ Questions/Q 7985491
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Editorial Team
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Editorial Team
Asked: June 4, 20262026-06-04T11:34:20+00:00 2026-06-04T11:34:20+00:00

I’m sporting Orchard 1.4 up with Multi-tenancy enabled. I added a new tenant this

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I’m sporting Orchard 1.4 up with Multi-tenancy enabled. I added a new tenant this morning with a name that started with the number 4, “4wdcarsandtrucks”. Well, after creating the new tenant, all my sites started throwing 404 errors. Looking into the logs, I found that I was getting the following entries for every one of my tentants:

2012-05-20 08:59:22,795 [6] Orchard.Environment.DefaultOrchardHost – A
tenant could not be started: Default System.Xml.XmlException: Name
cannot begin with the ‘4’ character, hexadecimal value 0x34. Line 16,
position 4. at System.Xml.XmlTextReaderImpl.Throw(String res,
String[] args) at System.Xml.XmlTextReaderImpl.ParseQName(Boolean
isQName, Int32 startOffset, Int32& colonPos) at
System.Xml.XmlTextReaderImpl.ParseElement() at
System.Xml.XmlTextReaderImpl.ParseElementContent() at
System.Xml.XmlLoader.LoadNode(Boolean skipOverWhitespace) at
System.Xml.XmlLoader.LoadDocSequence(XmlDocument parentDoc) at
System.Xml.XmlDocument.Load(XmlReader reader) at
System.Xml.XmlDocument.LoadXml(String xml) at
Orchard.Environment.Descriptor.ShellDescriptorCache.Fetch(String name)
in
C:\src\xxxxxx\main\dotnet\public\Orchard\v1.4.1.0\src\Orchard\Environment\Descriptor\ShellDescriptorCache.cs:line
53 at
Orchard.Environment.ShellBuilders.ShellContextFactory.CreateShellContext(ShellSettings
settings) in
C:\src\xxxxx\main\dotnet\public\Orchard\v1.4.1.0\src\Orchard\Environment\ShellBuilders\ShellContextFactory.cs:line
54 at
Orchard.Environment.DefaultOrchardHost.CreateAndActivateShells() in
C:\src\xxxxxx\main\dotnet\public\Orchard\v1.4.1.0\src\Orchard\Environment\DefaultOrchardHost.cs:line
135

As per instructions of removing tentants manually, I deleted the site folder in App_Data\Sites and the issue still persists.

I did a search under the orchard root folder for “4wdcarsandtrucks” and found another folder in Media. With that removed, the only remaining traces of the tenant name, the issues still persists. I’ve Recycled the app pool and restarted the site. It’s so bizarre!

Has anyone run into this issue before or anyone have any advice?

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  1. Editorial Team
    Editorial Team
    2026-06-04T11:34:22+00:00Added an answer on June 4, 2026 at 11:34 am

    Issue resolved! Okay, in case anyone else runs into this, there is some bizzare caching surrounding this issue. The following steps should clear it right up:

    1. Stop the application pool.
    2. Delete App_Data\cache.dat
    3. Start the application pool.
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