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Home/ Questions/Q 6631741
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Editorial Team
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Editorial Team
Asked: May 25, 20262026-05-25T22:35:20+00:00 2026-05-25T22:35:20+00:00

I’m trying (and failing) to load a jQuery DataTable using the built-in ajax source

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I’m trying (and failing) to load a jQuery DataTable using the built-in ajax source argument. The datatable, however, shows the message “Loading…” where the row(s) should be appearing.

Here’s my datatable call :

    $('#my-table').dataTable( 
             {bFilter: false,
              bInfo: false,
              bJQueryUI: true,
              bPaginate: false,
              bStateSave: false,
              bSort: false,
              aoColumns: [ {"sTitle" : "Date"}, 
                           {"sTitle" : "Our Co."}, 
                           {"sTitle" : "Their Co."}, 
                           {"sTitle" : "Note"} ], 
              sAjaxSource: "/contact/company_name/"} );

Using Chrome, I can see that the call to /contact/company_name/ is occurring, is returning status 200, and has the following data: [[[Hello], [Goodbye], [Test1], [Test2]]] (which is my test data).

I can also see that the dataTables.min.js is returning the error Uncaught TypeError: Cannot read property 'length' of undefined.

I assume that my returned data is not formatted properly. Can anyone suggest the solution?

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  1. Editorial Team
    Editorial Team
    2026-05-25T22:35:20+00:00Added an answer on May 25, 2026 at 10:35 pm

    according to the website
    your service should return data in this format:

    {
      "aaData": [
        [
          "row 1 col 1 data",
          "row 1 col 2 data",
          "row 1 col 3 data",
          "row 1 col 4 data"
        ],
        [
          "row 2 col 1 data",
          "row 2 col 2 data",
          "row 2 col 3 data",
          "row 2 col 4 data"
        ],
        [
          "row 3 col 1 data",
          "row 3 col 2 data",
          "row 3 col 3 data",
          "row 3 col 4 data"
        ],
        [
          "row 4 col 1 data",
          "row 4 col 2 data",
          "row 4 col 3 data",
          "row 4 col 4 data"
        ]
      ]
    }
    

    so, wrap your array in an object, name the array as aaData and try again.
    or you can name it any way you like, but then you need to add the sAjaxDataProp parameter in the datatables initialisation (say you name it data you would do it like this:

    $('#example').dataTable( {
        "bProcessing": true,
        "sAjaxSource": "/ajaxsource/callmydata",
        "sAjaxDataProp": "data"
    } );
    
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