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Home/ Questions/Q 4028418
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Editorial Team
  • 0
Editorial Team
Asked: May 20, 20262026-05-20T11:13:03+00:00 2026-05-20T11:13:03+00:00

I’m trying to decipher a crash report from an app in the app store;

  • 0

I’m trying to decipher a crash report from an app in the app store; but it isn’t very meaningful.

The crash file has been emailed to us, and we have tried symbolicating with the dSYM file from the original app build for the store; but none of the symbols resolve correctly; so we have reverted to using atos and running it over the binary submited to the app store along with the memory addresses in the crash file.

When we resolve the symbols using atos.

Thread 0 Crashed:
0   libSystem.B.dylib               0x33b5d268 0x33b5c000 + 4712
1   libSystem.B.dylib               0x33b5f354 0x33b5c000 + 13140
2   CoreFoundation                  0x33a48648 0x33a20000 + 165448
3   CoreFoundation                  0x33a47ed2 0x33a20000 + 163538
4   CoreFoundation                  0x33a47c80 0x33a20000 + 162944
5   CoreFoundation                  0x33a47b88 0x33a20000 + 162696
6   GraphicsServices                0x33b0e4a4 0x33b0a000 + 17572
7   GraphicsServices                0x33b0e550 0x33b0a000 + 17744
8   UIKit                           0x32099322 0x32062000 + 226082
9   UIKit                           0x32096e8c 0x32062000 + 216716
10  MyApp                           0x00002b6c 0x1000 + 7020
11  MyApp                           0x00002b20 0x1000 + 6944

After we run atos over the memory addresses: 0x00002b6c & 0x00002b20

atos -o MyApp -arch armv7 0x00002b6c 0x00002b20

and it resolves to the following:

main (in MyApp) (main.m:14)
start (in MyApp) + 32

What could cause an app to crash in start/main ? We don’t know the use case here; and are unable to resolve the symbols further up the stack.

Any help would be greatly appreciated.

Cheers


UPDATE: I did manage to symbolicate.

Incident Identifier: xxx
CrashReporter Key:   yyy
Hardware Model:      iPhone3,1
Process:         MyApp [343]
Path:            /var/mobile/Applications/1DACD08C-ECFA-4B24-913A-65E8F594AF7F/MyApp.app/MyApp
Identifier:      MyApp
Version:         ??? (???)
Code Type:       ARM (Native)
Parent Process:  launchd [1]

Date/Time:       2011-03-03 10:28:38.346 +1000
OS Version:      iPhone OS 4.2.1 (8C148)
Report Version:  104

Exception Type:  EXC_CRASH (SIGABRT)
Exception Codes: 0x00000000, 0x00000000
Crashed Thread:  0

Thread 0 Crashed:
0   libSystem.B.dylib               0x33b5d268 mach_msg_trap + 20
1   libSystem.B.dylib               0x33b5f354 mach_msg + 44
2   CoreFoundation                  0x33a48648 __CFRunLoopServiceMachPort + 88
3   CoreFoundation                  0x33a47ed2 __CFRunLoopRun + 350
4   CoreFoundation                  0x33a47c80 CFRunLoopRunSpecific + 224
5   CoreFoundation                  0x33a47b88 CFRunLoopRunInMode + 52
6   GraphicsServices                0x33b0e4a4 GSEventRunModal + 108
7   GraphicsServices                0x33b0e550 GSEventRun + 56
8   UIKit                           0x32099322 -[UIApplication _run] + 406
9   UIKit                           0x32096e8c UIApplicationMain + 664
10  MyApp                           0x00002b6c main (main.m:14)
11  MyApp                           0x00002b20 start + 32

Thread 1:
0   libSystem.B.dylib               0x33b89974 kevent + 24
1   libSystem.B.dylib               0x33c33704 _dispatch_mgr_invoke + 88
2   libSystem.B.dylib               0x33c33174 _dispatch_queue_invoke + 96
3   libSystem.B.dylib               0x33c32b98 _dispatch_worker_thread2 + 120
4   libSystem.B.dylib               0x33bd724a _pthread_wqthread + 258
5   libSystem.B.dylib               0x33bcf970 start_wqthread + 0

Thread 2:
0   libSystem.B.dylib               0x33b5d268 mach_msg_trap + 20
1   libSystem.B.dylib               0x33b5f354 mach_msg + 44
2   CoreFoundation                  0x33a48648 __CFRunLoopServiceMachPort + 88
3   CoreFoundation                  0x33a47ed2 __CFRunLoopRun + 350
4   CoreFoundation                  0x33a47c80 CFRunLoopRunSpecific + 224
5   CoreFoundation                  0x33a47b88 CFRunLoopRunInMode + 52
6   WebCore                         0x304df124 RunWebThread(void*) + 332
7   libSystem.B.dylib               0x33bd6886 _pthread_start + 242
8   libSystem.B.dylib               0x33bcba88 thread_start + 0

Thread 3:
0   libSystem.B.dylib               0x33b5d268 mach_msg_trap + 20
1   libSystem.B.dylib               0x33b5f354 mach_msg + 44
2   CoreFoundation                  0x33a48648 __CFRunLoopServiceMachPort + 88
3   CoreFoundation                  0x33a47ed2 __CFRunLoopRun + 350
4   CoreFoundation                  0x33a47c80 CFRunLoopRunSpecific + 224
5   CoreFoundation                  0x33a47b88 CFRunLoopRunInMode + 52
6   Foundation                      0x336465f6 +[NSURLConnection(NSURLConnectionReallyInternal) _resourceLoadLoop:] + 206
7   Foundation                      0x33624192 -[NSThread main] + 38
8   Foundation                      0x3361d242 __NSThread__main__ + 966
9   libSystem.B.dylib               0x33bd6886 _pthread_start + 242
10  libSystem.B.dylib               0x33bcba88 thread_start + 0

Thread 4:
0   libSystem.B.dylib               0x33b8168c select$DARWIN_EXTSN + 20
1   CoreFoundation                  0x33a7f662 __CFSocketManager + 582
2   libSystem.B.dylib               0x33bd6886 _pthread_start + 242
3   libSystem.B.dylib               0x33bcba88 thread_start + 0

Thread 5:
0   libSystem.B.dylib               0x33bd3d94 __semwait_signal_nocancel + 24
1   libSystem.B.dylib               0x33bd3944 nanosleep$NOCANCEL + 108
2   libSystem.B.dylib               0x33bcba50 usleep$NOCANCEL + 36
3   libSystem.B.dylib               0x33be9d78 abort + 56
4   libstdc++.6.dylib               0x31bdba20 __gnu_cxx::__verbose_terminate_handler() + 376
5   libobjc.A.dylib                 0x3347c594 _objc_terminate + 104
6   libstdc++.6.dylib               0x31bd9df2 __cxxabiv1::__terminate(void (*)()) + 46
7   libstdc++.6.dylib               0x31bd9e46 std::terminate() + 10
8   libstdc++.6.dylib               0x31bd9f16 __cxa_throw + 78
9   libobjc.A.dylib                 0x3347b4c4 objc_exception_throw + 64
10  CoreFoundation                  0x33ac0304 __NSFastEnumerationMutationHandler + 208
11  libobjc.A.dylib                 0x33481486 objc_enumerationMutation + 18
12  MyApp                           0x00016a32 -[Library downloadImages] (Library.m:202)
13  Foundation                      0x33624192 -[NSThread main] + 38
14  Foundation                      0x3361d242 __NSThread__main__ + 966
15  libSystem.B.dylib               0x33bd6886 _pthread_start + 242
16  libSystem.B.dylib               0x33bcba88 thread_start + 0

Thread 6:
0   libSystem.B.dylib               0x33bd79e0 __workq_kernreturn + 8
1   libSystem.B.dylib               0x33bd7364 _pthread_wqthread + 540
2   libSystem.B.dylib               0x33bcf970 start_wqthread + 0

Thread 7:
0   libSystem.B.dylib               0x33bd79e0 __workq_kernreturn + 8
1   libSystem.B.dylib               0x33bd7364 _pthread_wqthread + 540
2   libSystem.B.dylib               0x33bcf970 start_wqthread + 0

Thread 8:
0   libSystem.B.dylib               0x33b5d268 mach_msg_trap + 20
1   libSystem.B.dylib               0x33b5f354 mach_msg + 44
2   CoreFoundation                  0x33a48648 __CFRunLoopServiceMachPort + 88
3   CoreFoundation                  0x33a47ed2 __CFRunLoopRun + 350
4   CoreFoundation                  0x33a47c80 CFRunLoopRunSpecific + 224
5   CoreFoundation                  0x33a47b88 CFRunLoopRunInMode + 52
6   AudioToolbox                    0x316504ba GenericRunLoopThread::RunLoop() + 30
7   AudioToolbox                    0x31663306 TRunLoop<AQClient>::Entry(void*) + 90
8   AudioToolbox                    0x316501d2 CAPThread::Entry(CAPThread*) + 138
9   libSystem.B.dylib               0x33bd6886 _pthread_start + 242
10  libSystem.B.dylib               0x33bcba88 thread_start + 0

Thread 9:
0   libSystem.B.dylib               0x33b5d268 mach_msg_trap + 20
1   libSystem.B.dylib               0x33b5f354 mach_msg + 44
2   CoreFoundation                  0x33a48648 __CFRunLoopServiceMachPort + 88
3   CoreFoundation                  0x33a47ed2 __CFRunLoopRun + 350
4   CoreFoundation                  0x33a47c80 CFRunLoopRunSpecific + 224
5   CoreFoundation                  0x33a47b88 CFRunLoopRunInMode + 52
6   CFNetwork                       0x30cffb24 CFURLConnectionSendSynchronousRequest + 244
7   Foundation                      0x336c7cfc +[NSURLConnection sendSynchronousRequest:returningResponse:error:] + 76
8   Foundation                      0x33665952 -[NSData(NSData) initWithContentsOfURL:] + 134
9   Foundation                      0x33665b74 +[NSData(NSData) dataWithContentsOfURL:] + 24
10  MyApp                           0x0001448c -[Song retrieveImage] (Song.m:69)
11  MyApp                           0x00016a58 -[Library downloadImages] (Library.m:204)
12  Foundation                      0x33624192 -[NSThread main] + 38
13  Foundation                      0x3361d242 __NSThread__main__ + 966
14  libSystem.B.dylib               0x33bd6886 _pthread_start + 242
15  libSystem.B.dylib               0x33bcba88 thread_start + 0

Thread 0 crashed with ARM Thread State:
r0: 0x10004005    r1: 0x07000006      r2: 0x00000000      r3: 0x00000c00
r4: 0x00001303    r5: 0xffffffff      r6: 0x00000000      r7: 0x2fdfecf4
r8: 0x00000000    r9: 0x050fc098     r10: 0x00000000     r11: 0xffffffff
ip: 0xffffffe1    sp: 0x2fdfecbc      lr: 0x33b5f35b      pc: 0x33b5d268
cpsr: 0x600f0010
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  1. Editorial Team
    Editorial Team
    2026-05-20T11:13:04+00:00Added an answer on May 20, 2026 at 11:13 am

    Did you check some object released, which send message ? My English is not good, I give some example as following.

    NSString *aReleasedStr = [[NSString stringWithString:@"test"] release]; //< released
    
    int aIntVal = [aReleasedStr intValue];  ///< crash
    

    I encountered such crash report before, when I send a message with a released object. Maybe you can check such cases.

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