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Home/ Questions/Q 6644473
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Editorial Team
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Editorial Team
Asked: May 26, 20262026-05-26T00:10:17+00:00 2026-05-26T00:10:17+00:00

I’m trying to dynamically generate a pdf form from an asp.net C# application. The

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I’m trying to dynamically generate a pdf form from an asp.net C# application. The form is generated and emailed to some users. People have been able to open it on Adobe Reader for months now.

Recently, there has been a request that users be able to read these pdf attachments on their mobile phones. Unfortunately, when these people try to open the pdfs on their phones, it says “There was an error opening the document.”

I tried opening the original form on my wp7 phone and it works.

I sent a copy of one of the pdfs that is not working to the a free pdf/a validator service. The service came back with the following message:

Failed to load file: incorrect ‘startxref’ reference

This makes me think that the issue is that Adobe Reader is rebuilding some of the metadata/indices in the document when it opens. Because most people have fast machines, the time spent rebuilding these indices is negligible. But from what I understand the phone version does not have this capability, so it is reading the xstartref and failing.

Here is the code in my application that appears to be producing the corrupt file:

File.Copy(original, newpath);
FileStream fs = new FileStream(newpath, FileMode.Open);
PdfReader r = new PdfReader(fs);
PdfStamper stamper = new PdfStamper(r, fs);            
AcroFields af = stamper.AcroFields;

af.SetField("Event", ef.eName); af.SetField("EventType", ef.EventType);
af.SetField("eStartDate", ef.eStartDate);
af.SetField("eStartTime",ef.eStartTime);


stamper.FormFlattening = true;
stamper.FreeTextFlattening = true;
stamper.Close();

r.Close();
fs.Close();

What am I doing wrong? I’ve read where not closing the stream, stamper and pdfreader properly can create trouble. But I think I am closing it properly. What am I overlooking?

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1 Answer

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  1. Editorial Team
    Editorial Team
    2026-05-26T00:10:17+00:00Added an answer on May 26, 2026 at 12:10 am

    You should be binding the PdfReader to your source document and your PdfStamper to your destination document.

    //Get rid of the below line completely
    //File.Copy(original, newpath);
    FileStream fs = new FileStream(newpath, FileMode.Open);
    PdfReader r = new PdfReader(original);
    PdfStamper stamper = new PdfStamper(r, fs);
    

    Otherwise you’re reading from a document while you write to it which isn’t a good idea.

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