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Home/ Questions/Q 6320179
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Editorial Team
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Editorial Team
Asked: May 24, 20262026-05-24T15:55:36+00:00 2026-05-24T15:55:36+00:00

I’m trying to get Rails going on Rackspace Servers and, unfortunately, they don’t do

  • 0

I’m trying to get Rails going on Rackspace Servers and, unfortunately, they don’t do support for Rails. I am using Apache and Passenger (no RVM) on Ubuntu. When I hit the server, I got the following error:

no such file to load — bundler/setup

The traceback is as follows:

/usr/lib/ruby/1.8/rubygems/custom_require.rb 31 in gem_original_require'
/usr/lib/ruby/1.8/rubygems/custom_require.rb 31 in
require’
/rails/gradebook-attendance/config/boot.rb 6
/usr/lib/ruby/1.8/rubygems/custom_require.rb 31 in gem_original_require'
/usr/lib/ruby/1.8/rubygems/custom_require.rb 31 in
require’
/rails/gradebook-attendance/config/application.rb 1
/usr/lib/ruby/1.8/rubygems/custom_require.rb 31 in gem_original_require'
/usr/lib/ruby/1.8/rubygems/custom_require.rb 31 in
require’
/rails/gradebook-attendance/config/environment.rb 2
/usr/lib/ruby/1.8/rubygems/custom_require.rb 31 in gem_original_require'
/usr/lib/ruby/1.8/rubygems/custom_require.rb 31 in
require’
config.ru 3
/usr/lib/ruby/1.8/rack/builder.rb 46 in instance_eval'
/usr/lib/ruby/1.8/rack/builder.rb 46 in
initialize’
config.ru 1 in `new’
config.ru 1

Bundler is definitely installed. When I execute gem list -d bundler, I get back

* LOCAL GEMS *

bundler (1.0.17)
Authors: André Arko, Terence Lee, Carl Lerche, Yehuda Katz
Rubyforge: http://rubyforge.org/projects/bundler
Homepage: http://gembundler.com
Installed at: /opt/ruby/lib/ruby/gems/1.8
The best way to manage your application’s dependencies

Also, running irb and typing “require ‘bundler'” returns true.

$GEM_HOME points to a path that includes the bundler-1.0.17 gem.

I have also set RUBYOPT=rubygems

Any help is appreciated!

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  1. Editorial Team
    Editorial Team
    2026-05-24T15:55:36+00:00Added an answer on May 24, 2026 at 3:55 pm

    Do you have GEM_HOME set in your user space or are you using the SetEnv directive for apache. If you have it set in something like your bash profile, then apache wont see that env variable. In your vhost you may want to add something like:

    SetEnv GEM_HOME /opt/ruby/lib/ruby/gems/1.8
    
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