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Asked: May 11, 20262026-05-11T13:22:48+00:00 2026-05-11T13:22:48+00:00

I’m trying to help someone with their Debian server. They have Plesk. I made

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I’m trying to help someone with their Debian server.

They have Plesk. I made myself an user with Plesk and enabled SSH access.

I can log on … but only for one second. I see the MOTD, I see a Debian disclaimer, then I’m logged out again. ‘Connection closed’.

The only thing I could think to try is to change the shell settings, Plesk has a dropdown list of bash, csh, tcsh and so on next to the ‘allow ssh using:’ option. But none of them works.

Any ideas gratefully received.

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  1. 2026-05-11T13:22:48+00:00Added an answer on May 11, 2026 at 1:22 pm

    Plesk can get a bit quirky sometimes…

    That behavior is similar to the one you get when a user account has a ‘nologin’ shell selected on the Plesk config. I would do some things:

    • Connect using ssh with the verbose option activated (ssh -v user@host) so you can get more detail.

    • Check the /etc/passwd file, look for your user and check that, the final field on that line, is pointing to a valid shell (something like /bin/bash instead of /bin/nologin or /bin/false).

    • Check also in that line that the home directory for that user ( that’s configured on the field before of the shell ), is valid, exists, and has proper permissions and owner

    • Finally, check your logs (in /var/log; I think I would check syslog, messages and user), so maybe you can get any meaningful message.

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