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Home/ Questions/Q 7182635
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Editorial Team
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Editorial Team
Asked: May 28, 20262026-05-28T17:48:42+00:00 2026-05-28T17:48:42+00:00

I’m trying to use an API for a Palo Alto Networks software. The code

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I’m trying to use an API for a Palo Alto Networks software. The code is supposed to submit username and ipaddress of user network logins to a web interface.

When I try using PANs’ API with their sample code for a windows machine the following exception is thrown:

Can't use an undefined value as a symbol reference at
C:/Perl/lib/PAN/API.pm line 179 (#1)

PAN::API::UID::login('PAN::API::UID=HASH(0x7fd113828598)', 'SCU-DSM22/pmmertens', 172.16.6.117) called at API_events.pl line 12

This is the code-example that comes with the API documentation:

#!/usr/bin/perl -w

use strict;
use PAN::API;

my     $useridagent    = '10.0.0.99'; #I changed this to our PAN server address

my     $useridapi      = PAN::API::UID->new($useridagent);

my     $user           = $ENV{USERDOMAIN}.'/'.$ENV{USERNAME};
my     $ipaddress      = unpack('W4',gethostbyname($ENV{COMPUTERNAME}));

    $useridapi->login($user,$ipaddress);

I’ve ensure that all variables are retrieved correctly. Substituting literal values did not help either. Googling this error turned up references about hard and soft references but I don’t see any infractions of these rules in the code below.

This is the codeblock from PAN/Api.pm. Line 179 is where the print starts.

sub submit () {
    my  $self               = shift;

    use IO::Socket::INET;
    use IO::Socket::SSL;

    my  $socket             = IO::Socket::INET->new(PeerAddr => $self->{server},
                                                PeerPort => $self->{port},
                                                Proto    => 'tcp');

    my  $socketssl          = IO::Socket::SSL->start_SSL(   $socket,
                                                    SSL_version     =>'TLSv1');
    print   $socketssl $self->xml;
            $socketssl->close;
            $socketssl->stop_SSL;
}
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  1. Editorial Team
    Editorial Team
    2026-05-28T17:48:42+00:00Added an answer on May 28, 2026 at 5:48 pm

    Both the IO::Socket::INET and IO::Socket::SSL lines should have error checking. Something like:

    my $socket = IO::Socket::INET->new(....)
      or die "Failed to create socket: $!"
    

    And:

    my $socketssl = IO::Socket::SSL->start_SSL(...)
      or die "Failed to start SSL: ".IO::Socket::SSL::errstr();
    

    Although instead of die I might go with Carp::confess.

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