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Home/ Questions/Q 245677
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Editorial Team
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Editorial Team
Asked: May 11, 20262026-05-11T21:06:31+00:00 2026-05-11T21:06:31+00:00

I’m trying to use PHPMAILER, but I keep getting: SMTP -> FROM SERVER:220 smart6.bol.com.br

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I’m trying to use PHPMAILER, but I keep getting:

SMTP -> FROM SERVER:220 smart6.bol.com.br ESMTP
SMTP -> FROM SERVER: 250-smart6.bol.com.br 250-PIPELINING 250-SIZE 13312000 250-VRFY 250-ETRN 250-AUTH LOGIN PLAIN 250-AUTH=LOGIN PLAIN 250 8BITMIME
SMTP -> FROM SERVER:250 Ok
SMTP -> FROM SERVER:553 : Sender address rejected: not owned by user X
SMTP -> ERROR: RCPT not accepted from server: 553 : Sender address rejected: not owned by user deltrem1984@bol.com.br
SMTP Error: The following recipients failed: deltrem1984@bol.com.br 

What should I do?

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  1. Editorial Team
    Editorial Team
    2026-05-11T21:06:31+00:00Added an answer on May 11, 2026 at 9:06 pm

    Often for anti-spam purposes, “$mail->From” is required to be the same address as you use for login to your SMTP server.

    If that is your case, you can use the “$mail->AddReplyTo” field for the senders address instead. Only a suggestion.

    If it is not the solution, some extra debugging information can be enabled by setting

    $mail->SMTPDebug = true;
    
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