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Home/ Questions/Q 9216235
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Editorial Team
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Editorial Team
Asked: June 18, 20262026-06-18T02:22:24+00:00 2026-06-18T02:22:24+00:00

I’m using an add Print order button to print a customer’s order (not invoice)

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I’m using an add Print order button to print a customer’s order (not invoice) and I can’t figure out how to get the logo to show up on the pdf. The following is the code that is in the extension but I can’t find the function to manipulate it and I don’t understand why it’s not pulling the logo that I have in configuration. Please advise. 🙂

 $this->insertLogo($page, $order->getStore());
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  1. Editorial Team
    Editorial Team
    2026-06-18T02:22:26+00:00Added an answer on June 18, 2026 at 2:22 am

    You probably don’t have store logo for PDF set. In admin you should go to

    System -> Configuration -> Sales -> Sales -> Invoice and Packing Slip Design
    

    and set your logo there.

    Now for the logn explanation in case the above won’t work 🙂

    insertLogo function is located in class Mage_Sales_Model_Order_Pdf_Abstract (I asume that your class derives from it).

    The rows that you should note are $image = Mage::getStoreConfig('sales/identity/logo', $store); and $image = Mage::getBaseDir('media') . '/sales/store/logo/' . $image;

    getStoreConfig function is looking for the name of logo image in core_config_data table. You can check if the value is set with

    SELECT * FROM core_config_data WHERE path = 'sales/identity/logo'
    

    If the query won’t return anything or will return value that is not an image name then you’ll have to set that value first.

    If that value is set you should have a look in

    /your_store_root_dir/media/sales/store/logo/value_that_is_in_the_database
    

    to see if the store logo image realy exists and if it doesn’t add it there.

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