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Home/ Questions/Q 4007520
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Editorial Team
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Editorial Team
Asked: May 20, 20262026-05-20T08:38:32+00:00 2026-05-20T08:38:32+00:00

I’m using Crystal Reports 11’s RDC (COM) API to print. My code looks like

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I’m using Crystal Reports 11’s RDC (COM) API to print. My code looks like this:

HRESULT res = m_Report->SelectPrinter(b_driver, b_device, b_port);
if (FAILED(res)) return res;
// For these calls, the #import wrapper throws on error
m_Report->PutPrinterDuplex(dmDuplex);
m_Report->PutPaperSize(dmPaperSize);
m_Report->PutPaperSource((CRPaperSource)pdlg->GetDevMode()->dmDefaultSource);
if (m_Report->GetPaperOrientation() == crDefaultPaperOrientation)
    m_Report->PutPaperOrientation(crPortrait);

VARIANT vfalse;
VariantInit(&vfalse);
vfalse.vt=VT_BOOL;
vfalse.boolVal=0;

res = m_Report->PrintOut(vfalse);

However, at the end of all this, crystal reports still shows its own printer selection dialog – but only for some reports, it seems. Why does crystal reports show a print dialog even when I pass false for promptUser? And how, then, can I suppress crystal reports’ internal printer selection dialog and force it to use my values?

Edit: Whoops, CR11, not CR9.

Some further information:

  • The reports that work properly (ie, do not show the print dialog) are generated internally using the RDC API; we create a new report object, import subreports into it, then print the result. No problem there.
  • The reports that do not work properly (ie, force the print dialog to open) have been created with a previous version of crystal reports; however, opening and saving the report does not seem to help.
  • Sample reports in the Crystal Reports installation directory show the same problem.

I tried reproducing with VBScript; however, the result was that nothing was printed at all (no dialog, no nothing):

Set app = CreateObject("CrystalRuntime.Application.11")
Set report = app.OpenReport("C:\Program Files\Business Objects\Crystal Reports 11.5\Samples\en\Reports\General Business\Inventory Crosstab.rpt")
report.PrintOut(True)
rem Testing with a True parameter to force a print dialog - but no printout and nothing appears (no error either though)
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  1. Editorial Team
    Editorial Team
    2026-05-20T08:38:33+00:00Added an answer on May 20, 2026 at 8:38 am

    Turns out it was a bug in my code after all – I’d previously put in a wrapper for the RDC API to fix certain other bugs we were having; due to the large number of methods in the IReport interfaces, I wrote a script to generate pass-through stubs for the methods I wasn’t interested in. Turns out that script was passing in bogus values for parameters with default values. Oops! Fixing the wrapper code fixed the bug here.

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