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Home/ Questions/Q 869501
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Editorial Team
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Editorial Team
Asked: May 15, 20262026-05-15T10:19:02+00:00 2026-05-15T10:19:02+00:00

I’m using Heroku, and have added a couple custom domains for my app, i.e.

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I’m using Heroku, and have added a couple custom domains for my app, i.e. myapp.com and www.myapp.com.

My DNS at GoDaddy has three A records for ‘@’ pointing to three separate Heroku IPs, and a CNAME for the ‘www’ subdomain that points to proxy.heroku.com.

What I want to do is redirect any traffic to www.myapp.com to myapp.com. I tried setting the CNAME to ‘@’, but that still remains at the same domain. Is there a way I can force this redirect at the DNS level?

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  1. Editorial Team
    Editorial Team
    2026-05-15T10:19:03+00:00Added an answer on May 15, 2026 at 10:19 am

    CNAME is not a redirect but only a canonical name for your domain. That means that it behaves just like the domain it points to (myapp.com in your case). Your browser gets the same IP address as myapp.com has and sends a request to it.

    Redirects are performed at the HTTP level or above. You can do this for example in your app or create another simple app just for that.

    Here’s a simple example to do the redirect directly in your app:

    # in your ApplicationController
    before_filter :strip_www
    
    def strip_www
      if request.env["HTTP_HOST"] == "www.myapp.com"
        redirect_to "http://myapp.com/"
      end
    end
    

    Or you could use rails metal, which would do the same, but much faster:

    # app/metal/hostname_redirector.rb
    class HostnameRedirector
      def self.call(env)
        if env["HTTP_HOST"] == "www.myapp.com"
          [301, {"Location" => "http://myapp.com/"}, ["Found"]]
        else
          [404, {"Content-Type" => "text/html"}, ["Not Found"]]
        end
      end
    end
    

    You could also use a Regex to match all requests with www. in front of the hostname.

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