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Home/ Questions/Q 593651
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Editorial Team
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Editorial Team
Asked: May 13, 20262026-05-13T15:52:07+00:00 2026-05-13T15:52:07+00:00

I’m using Paperclip to allow users to attach things, and then I’m sending an

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I’m using Paperclip to allow users to attach things, and then I’m sending an email and wanting to attach the file to the email. I’m trying to read the file in and add it as an attachment, like so:

# models/touchpoint_mailer.rb
class TouchpointMailer < ActionMailer::Base
  def notification_email(touchpoint)
    recipients "me@myemail.com"
    from "Touchpoint Customer Portal <portal@touchpointclients.com>"
    content_type "multipart/alternative"
    subject "New Touchpoint Request"
    sent_on Time.now
    body :touchpoint => touchpoint

    # Add any attachments the user has included
    touchpoint.assets.each do |asset|
      attachment :content_type => asset.file_content_type,
                 :body => File.read(asset.url)
    end
  end
end

This gives me the following error No such file or directory - /system/files/7/original/image.png?1254497688 with the stack trace saying it’s the call to File.read. When I visit the show.html.erb page, and click on the link to the image, which is something like http://localhost:3000/system/files/7/original/image.png?1254497688, the image is displayed fine.

How can I fix this problem?

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  1. Editorial Team
    Editorial Team
    2026-05-13T15:52:08+00:00Added an answer on May 13, 2026 at 3:52 pm

    asset.url returns the URL to the file. This is usually /system/classname/xx/xx/style/filename.ext. You’d put this in an image_tag.

    You want asset.path. It returns the full path to the file, which will usually be something like /home/username/railsapp/public/system/classname/xx/xx/style/filename.ext

    HTH.

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