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Editorial Team
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Asked: 2026-05-24T03:55:07+00:00

I’m using setCount to set the number of my Facebook app counter notification. For

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I’m using setCount to set the number of my Facebook app counter notification.

For example, I run setCount with count = 33 and then my facebook page immediately changes and looks like this:

enter image description here

But, when refreshing facebook.com, the 33 is vanished and I got:

enter image description here

Using getCount I can see that my counter is still at 33, but the number 33 is vanished from my facebook page.

Is this a Facebook bug? Any ideas what could be happenning?

I tried this to Chromium, Opera and Firefox. But I got the same results:

using setCount the counter appears, but with just one refresh the
counter vanish

.

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1 Answer

  1. Editorial Team

    That counter is maintained based on the number of active requests to a user from the application (Facebook Social Channels). After a short period of time the actual number of requests is requeried and the true value updated.

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