I’m working at a small company and we are developing a web
application. With the very few resources we have available, we can’t afford
to assemble the development team we would like to (we are only two people).
The web app is becoming very complex over time and it is very difficult
to keep progress with IEx, Firefox, Safari, and others. We try to be clean
at coding so we have an almost functional web app for all non IEx modern
browsers, but IE is another story.
How do we inform users that IE is not supported at all and they should
install a modern browser to continue?
Please keep in mind that the question isn’t if we should or should not
support IE. Because we won’t. The question is how to inform the users
to change browser.
Currently we have a small white box on top of page that displays
some text and has some links to Firefox and Chrome. Do you
have any ideas on how to achieve this? Anyone who has addressed this
problem before and has some experience?
1) Do you support a gracefully reduced subset of functionality on IE?
If so, pop up a warning message the first time the user sees the app, stating that due to technical limitation of Internet Explorer software, the app’s functionality is reduced
if not, display an explicit error page stating that another browser is needed.
2) Do your potential users have a great level of trust in you?
if Joe Schmoe web page comes in and tells me to install XXX, I will tell that web page “no”.
So the best approach is to link to some TRUSTED web source explaining non-IE browsers and how to install them, either instead of in addition to your own instructions.