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I’m working on a CRM form right now that requires an email to be sent if a particular option is selected in an option set. The email address is saved as a field from another form.
What is the best way to do this? Should I be using an onSave event to trigger a javascript function? All backend logic is .NET.
Ideally you would use a plugin registered on an update message to send the email. If the email address was linked to a record with a lookup field, you could use a workflow.
CRM 2011 Plugins : Send E-mail using Plugins
Sending E-mails with Dynamics CRM Workflows