I’m writing a fairly simple app which, upon a fatal error, displays a dialog box apologising to the user. This dialog has a button which gives the user the opportunity to let me know that the app has failed and why.
It seems a little overkill to create an email for this task – especially an email from the user themselves. Is there a nice, simple way to send some feedback to me? This won’t be an FC situation so Froyo’s new feedback mechanism won’t come into play. Anyway – I’d like to get these reports from pre-Froyo users as well.
For a while, I was using this:
http://talkingandroid.com/2009/11/04/droiddrop-remote-logging-for-android/
It uses a “drop” at http://drop.io to send any info you want. It’s not perfect, but it did the job reasonably well until my drop got too large.
If this is something that’s rather rare, it should be fine. My app was sending too many of them for exceptions that didn’t matter all that much, and my user base grew more rapidly than I expected. Now I can’t view my drop. Their system seems to have some scaling issues.
Once I revamp my error reporting to only send useful info, I’ll probably give it another try.