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Editorial Team
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Editorial Team
Asked: June 17, 20262026-06-17T10:47:19+00:00 2026-06-17T10:47:19+00:00

I’m writing an application that creates a word document and emails it to a

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I’m writing an application that creates a word document and emails it to a user from our shared mailbox. The code works fine, however the message is delivered to the Junk folder instead of the Inbox.

I believe this is because it’s coming directly from the email address (mymailbox@company.com), instead of the mailbox name in our Global Address List (My Mailbox).

Is there a way to get VB.Net to recognize my Global Address List so I can send directly from the mailbox name; or is there another solution to this problem?

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  1. Editorial Team
    Editorial Team
    2026-06-17T10:47:20+00:00Added an answer on June 17, 2026 at 10:47 am

    Just why something ends up in the junk mail is something set by the recipient’s email client and/or ISP and not something you have control over. You may be able to maximise your chances of appearing to be non-spam by making your email have fewer spammy characteristics – if you could re-cast your sending system to create the message as an email rather than an attachment this may help.

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