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Editorial Team
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Asked: 2026-05-21T22:44:39+00:00

‘ImagickException’ with message ‘unable to open file /data/web/myweb.com/sub/7/file:/data/web/myweb.com/sub/7/sites/default/files/logo.png’ Hi, I got this message when

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‘ImagickException’ with message ‘unable to open file /data/web/myweb.com/sub/7/file:/data/web/myweb.com/sub/7/sites/default/files/logo.png’

Hi,
I got this message when I want to crete PDF file from the webpage, that png files. It throws error only when content of PDF contains some PNG file. When I remove all png files, that should be in pdf, everything is correct.
When I look in php info, I see png is supported format for Imagick. When I tried to find solution on google, it returned many of sites with the same error but almost no solution. the only solution I have found is to install another library to server. But I would prefer another solution if there is any.

thnaks for any advice
Tomas

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1 Answer

  1. Editorial Team

    ImageMagick can indeed take png files and convert it to pdf. Are you sure the file is in fact on the server at the correct place.

    it feels like the inout command to ImageMagick may be incorrect. The path below looks weird.

    data/web/myweb.com/sub/7/file:/data/web/myweb.com/sub/7/sites/default/files/logo.png
                         ^^^^^
                         Is this expected?

    I can tell you more if you tell me the website. Otherwise, I would say its a bug in the website php/python script. It doesn’t look like an ImageMagick issue to me.

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