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Home/ Questions/Q 6901339
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Editorial Team
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Editorial Team
Asked: May 27, 20262026-05-27T07:39:40+00:00 2026-05-27T07:39:40+00:00

In an ordinary document list in SharePoint 2010 there are two buttons for adding

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In an ordinary document list in SharePoint 2010 there are two buttons for adding documents: “New document” and “Transfer documents”. New document usually opens a blank word document, and Transfer documents usually gives the possibility to choose a document to add to the list.

In a document library in our environment, the New document button opens the form to upload an existing file rather then open an empty word document.

Why does this happen? Is there a setting that specifies this behavior?

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  1. Editorial Team
    Editorial Team
    2026-05-27T07:39:41+00:00Added an answer on May 27, 2026 at 7:39 am

    It happens when there are no default templates, possible due to custom content types with no set default document template (word, excel, etc) pherhaps due to upgrade from SP 2007 to 2010?

    Quick fix: Add document template to the custom content type and add document should reappear.

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